If you own an establishment large or small or work for one and wishes to transform the mind of your staff to think like their owners wish or tired of replacing staff and reading negative comments about your departments and wondering why the number of your repeat customers are declining and struggling to find ways to promote your hotel online or having any kind of setback related to hospitality then all you need to do is send us an email or call on the number below with your hotel details and we will provide a personalized training schedule which will exclusively target your staff with the minimum cost to you.
Ms. Minerva Jain is a Hospitality Trainer and Coach. She is a Graduate from Homesglen Tafe, Australia and have over 10 years of experience in Hospitality from Hotels, Restaurants, Clubs and Lounges that includes Training Staff of all chief departments from Front Office, Marketing, Public Relations, Online Marketing , Customer Service, Customer Complaints, Guest Service, Overall Management, Personality Development and Positive Attitude Interview Skills , Improving House Keeping ,Training Mangers , Media Planning and Social Media are few of the elements I am skilled at.
She has started her career from Public Relations and Counsellor position in 2005 followed by diverse positions which she held strongly and worked with eminent places in Chandigarh in Hospitality and ultimately moved to Goa few years back and held the position of General Manager for two different star resorts in Goa where she closely worked with each department and provided her extensive range of experience and training.
Minerva assist clients in setting the benchmark for exceptional guest service and contribute the knowledge, experience, and passion in a way that will engage your entire team by going to great lengths to ensure that each of our hotel partners’ training expectations is exceeded and that they are triumphant in reaching their goals.
Winners Hospitality aren’t into mass-manufacturing. With Winners Hospitality Solution, it really is personal; personal to your company and to your colleagues and employees who’ll attend our training.
We look forward to being your partner and to working with you and your team.