The news of the hacking of more than 3 million ATM debit cards has brought the grievous shock to all the ATM card holders in the state. According to reports, the most affected banks are the SBI, HDFC, ICICI, AXIS and YES BANK whose ATM debit cards have been compromised due to suspected malware. To save the people from further loses SBI have issued the safety guidelines in public interest wherein the consumer can find out if their ATM cards have been hacked and apply for new cards. Read the complete report here.
If you are using Debit cards of any of the above-mentioned banks than its time to check back your accounts. According to the sources, more than 3.2 million ATM cards have been hacked throughout the India bringing the most reputed banks into the limelight. According to the sources, banks that have got most affected in this scam is SBI followed by HDFC, ICICI, AXIS and YES BANK.
According to the sources, ATM machines installed by the Hitachi have been affected due to the malware attacks on their server and 32 lakh debit ATM cards have been compromised in India. Hitachi is said to be one of the companies that operate the ATMs in India though their machines and servers which suspected to have been exposed to the malware.
The forensic audit has now been ordered by Payments Council of India on Indian bank servers and systems to detect the origin of frauds that might have hit customer accounts. NPCI Managing Director AP Hota said: “We have received complaints from banks about debit cards being used in China which aroused suspicion.” “Though most of the suspected fraudulent transactions happened in the Visa and MasterCard network, we thought a whole a forensic audit of the entire network will help us find out where the compromise happened,” he added.
HDFC Bank said it had already taken action on the matter a few weeks back. “Besides advising those customers who we know have used a non-HDFC Bank ATM in the recent past to change (their) ATM PIN, we are advising our customers to use only HDFC Bank ATMs as we believe security controls at some of the other bank ATMs may not be at par with HDFC Bank ATMs,” a spokesperson said. “We take this opportunity to reiterate that it’s always prudent to change ATM PINs from time to time. It prevents misuse.”
The SBI has issued the notice after getting the complaints of the alerts received from the card holders stating that the payments have been withdrawn from their accounts in China. According to the SBI’s latest guidelines, the customer now can make out the compromised ATM cards and apply for the new cards. The sources in the Goa SBI has revealed that ‘IF YOU ARE USING ATM CARD ON MACHINE AND THAT MACHINE DISPLAYS DIGIT 150 ON SCREEN THAT MEANS YOUR ATM CARD HAVE BEEN HACKED’
In case you discover that your card has been hacked, you immediately need to stop using the same and apply for the new one and within 8 days new card will be delivered to your doorstep. According to the sources, people using internet banking are the ones who got most affected by this scam.
The sources in SBI have also revealed that the bank has disabled the compromised ATM cards in Mumbai as well as in Goa. Although SBI corporate office has disabled all the hacked cards but the actual numbers are not yet ascertained. besides the SBI no other banks have come out with the details on the hacked cards in Goa, said the sources.